Introduction

CollegeNatic (“we,” “us,” or “our”) is committed to protecting the privacy of educational institutions, educators, students, and visitors. This Privacy Policy outlines how we collect, use, store, and protect data through our ERP and AI-powered exam platforms. By using our services, you consent to these practices.

General Information

Scope:
This policy applies to data collected via:

  • CollegeNatic ERP and TestX platforms.

  • Our website (www.collegenatic.in).

  • Communications (email, support tickets).

Contact Us:
For questions, email privacy@collegenatic.in 

Data We Collect

Institutional Data

  • ERP Data: Admissions records, attendance, payroll, financial reports, exam results.

  • User Data: Names, email IDs, roles (admin/teacher/student), institutional IDs.

Technical Data

  • Log Files: IP addresses, browser type, device information, timestamps, usage patterns.

  • Cookies: Session cookies for login security; analytics cookies to improve services.

Student Data

  • Collected only through institutional accounts (e.g., exam responses, attendance).

How We Use Data

  • Deliver, maintain, and improve ERP and TestX services.

  • Ensure compliance with NEP 2020, UGC, and ISO 27001.

  • Provide technical support and institutional analytics.

  • Secure accounts and prevent fraud.

Data Sharing & Third Parties

  • Trusted Partners: Data may be shared with:

    • Cloud Providers: AWS, Microsoft Azure (hosting).

    • Payment Processors: Razorpay (transaction security).

    • Analytics Tools: Google Workspace (usage insights).

  • Legal Compliance: Disclose data if required by law or to protect rights.

Note: We do not sell or rent data to advertisers.

Data Security

  • Encryption: AES-256 for data at rest and TLS 1.3 for data in transit.

  • Access Control: Role-based permissions (admin/teacher/student).

  • Audits: Regular vulnerability assessments and penetration testing.

Children’s Privacy

  • CollegeNatic complies with COPPA (US) and GDPR (EU).

  • Institutions are responsible for obtaining parental consent for students under 13.

  • Report accidental data collection at privacy@collegenatic.in for immediate deletion.

Your Rights

  • Access/Correction: Request data copies or updates via institutional admin accounts.

  • Deletion: Institutions may delete student data post-account termination.

  • Opt-Out: Disable cookies via browser settings (may affect platform functionality).

Data Retention

  • Institutional data is retained until account termination.

  • Backups are deleted within 90 days of termination.

Updates

We will notify institutions of material changes via email or platform alerts. Minor updates are posted on this page.

By using CollegeNatic, you agree to this Privacy Policy.
Empowering education through ethical technology.